Of course, we’re always happy to help. Just contact us via the ‘Get in touch’ button at the bottom of your screen within Analyser, or email us at [email protected].
We believe an Analyser subscription packs in a whole lot of value for you and your firm. But if you’ve decided it’s not for you, that’s fair enough. Log in to Analyser, go to ‘account’, then ‘account settings’, scroll to the bottom and select ‘cancel subscription’. And if you change your mind, you know where
As we point out during sign-up, Analyser is only available to advice professionals. We know who qualify to subscribe on this basis. However, if you work for a platform provider, fund manager, industry body or big consultancy firm please contact our support team and we’ll happily provide you with a demo of what’s available to you.
For security, Analyser uses Multi Factor Authentication. This means that only one person can be logged in at any one time. We haven’t built firm-level licences yet for multiple users at the same time, but we will if subscribers tell us they want it. If, in the meantime, you are considering multiple subscriptions for your
We’ve chosen Stripe for our payments system, which keeps payments safe via comprehensive security. You can find out more about the security steps they take here.
You can pay by direct debit or card for monthly and annual subscriptions. Card payment can also be facilitated via Apple or Google pay. We only take a bank transfer for annual subscriptions. To set up a bank transfer, contact us at. After the transfer has been arranged, we’ll send you an invoice. If, at
To experience the full power of Analyser, the price is £25 + VAT a month, or £300 + VAT a year. Included in this price, you get all this: A proven deep-dive screening process to create bespoke due diligence reports setting out the rationale behind your chosen platforms, with a built-in audit trail to boot
To change your password, log in to Analyser and navigate to ‘account’ and ‘account settings’, then click ‘change your password’. If you’ve forgotten your password, go to the Analyser log in page and click ‘forgotten your password?’ under the ‘Sign up’ button. Enter your email address and check your inbox for next steps.
Yes, both. If you have already got an account or have signed up for a free trial, you can book an appointment with Abbey and Terry here. If you have any questions or problems with the appointment link, drop us a line at [email protected]. We publish all ‘how to’ videos here.
When you go to create an account, you may see a message that says: “Sorry, we don’t allow signups from disposable email addresses. Please try a different email account.” A disposable email address is one that isn’t issued by your company, but a personal one such as Hotmail or Gmail. For our system, we do